Work / Risk and compliance · 2024–2026

From a point solution to an AI-native low-code enterprise platform

A point solution for environmental, health and safety teams, used across state and local government, human services, manufacturing and construction, from single-site operators to enterprise public agencies.

Over three years it became an AI-native low-code platform that a regulated team configures for its own programs, without a change request and without a separate build.

Deployed across eight sectors, each configuring its own instance

A card headed Adoption is the hard part, over six figures. 59% feel judged on their performance while they are still learning the new system. 49% feel less confident in their ability to do their job after a software change. 42% have pretended to understand a new tool at work when they did not. 27% have avoided a new tool entirely, out of fear of making a mistake. 75% of employees will build or change technology outside IT’s view by 2027, up from 41% in 2022. 53% of software licenses go unused or barely used, about $19.8M a year per company. — Six figures on what happens to people when a new system arrives. Sources: Software Anxiety Report (Software Finder, May 2026), Gartner (2023), Zylo SaaS Management Index (2026).

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Ask me

What’s in it

Where it started
What can a customer build without building something broken?
Where AI came in
Then building stopped being the hard part
What I’d ask for before the next launch